Birdeye charges $299–449/month per location and requires 90 days written notice to cancel. Operlyn is $79/month with no cancellation window.
| Feature | Operlyn | Birdeye |
|---|---|---|
| Starting price | $79/month | $299/month per location |
| Annual contract | Annual only | |
| Cancellation | Cancel anytime | 90 days written notice required |
| Missed call text-back | ||
| Auto follow-up sequences | ||
| Two-way SMS inbox | ||
| Google review requests | ||
| Voicemail transcription | ||
| Weekly performance digest | ||
| Per-location pricing | Flat rate | $299–449 per location |
| Setup time | 10 minutes | Hours + paid onboarding ($500–1,500) |
| Free trial | 14 days, no card | Demo only |
Operlyn
$79/mo
No annual contract
Birdeye
$299–449/location
Annual contract required
This is the most important thing to know about Birdeye before you sign up.
To cancel your Birdeye subscription, you must submit written notice 90 days before your renewal date. Not 30 days. Not two weeks. 90 days.
If you miss that window — even by a day — you're automatically charged for another full year. Verified customer reviews document people being charged $3,150+ in renewal fees they didn't expect, with no prior reminder from Birdeye.
Operlyn has no cancellation window. Cancel on any day of any month. Your service ends at the end of that billing period.
Birdeye charges per location. If you have two service areas, you're paying twice.
• One location, Starter: $299/month
• One location, Growth: $349/month
• Two locations, Growth: $698/month
• Plus a $500–1,500 one-time onboarding fee
For a solo plumber with one truck, that's $299/month minimum — for a platform built for regional franchise directors, not for you.
Operlyn's $79/month Starter plan covers one location. No per-location multiplier.
Birdeye covers 200+ review sites — not just Google, but Yelp, Facebook, Healthgrades, and dozens more. They also offer business listing management across directories. If you run 15+ locations with a dedicated marketing team, Birdeye scales well.
For the solo or small-crew contractor, most of those features are things you pay for and never use.
“Hope you never need to cancel — it requires a minimum 90 days notice before your renewal date.”
“I received less than 10 reviews in 5 months. Their system did not communicate with our booking software.”
“$3,150 automatic renewal with no reminder or notification.”
“Unauthorized renewal charge — had to dispute with my bank.”