Operlyn / Legal
Privacy Policy
Effective date: August 1, 2026
This Privacy Policy explains how Operlyn handles information when you use our missed-call text-back and review automation service.
01
Information We Collect
We collect information needed to provide Operlyn, including your name, email address, phone number, and business name.
We collect billing and subscription information through Stripe. Operlyn does not store your full payment card numbers. We also collect usage data, account settings, contact records, conversation content, and SMS logs generated through the service.
02
How We Use It
We use information to provide, operate, secure, and support Operlyn; process subscriptions; send transactional emails and service notifications; troubleshoot issues; and understand usage so we can improve the product.
03
Sharing
We share information with service providers that help us operate the platform:
- Stripe for payments and subscription billing.
- Twilio for SMS delivery and phone services.
- Resend for transactional email delivery.
- Supabase for database hosting and related infrastructure.
We do not sell your personal information.
04
Data Retention
We keep account data while your account is active and for up to 30 days after cancellation. After that period, data may be deleted unless we need to retain it for legal, security, fraud-prevention, or dispute-resolution purposes.
05
Security
We use reasonable administrative, technical, and organizational safeguards, including TLS encryption in transit. We rely on service providers and sub-processors that maintain SOC 2-compliant controls or equivalent security practices appropriate to the services they provide.
06
Your Rights
You may request access to, correction of, or deletion of your data by emailing support@operlyn.com. We may need to verify your identity before completing a request.
07
TCPA / SMS Compliance
Operlyn processes SMS on behalf of contractors. The contractor sending a message is responsible for obtaining consent and complying with applicable messaging laws. End recipients can opt out of future messages by texting STOP. They may text HELP for assistance where supported.
08
Children’s Privacy
Operlyn is a business service and is not intended for anyone under 18. We do not knowingly collect personal information directly from children under 18.
09
Changes
We may update this Privacy Policy as our service or legal obligations change. For material changes, we will provide at least 30 days’ notice by email or through the service before the changes take effect.
10
Contact
For privacy questions or requests, email support@operlyn.com or write to: Operlyn, Delaware, USA.